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New top load washer that we purchased about 5 months ago is putting off a bad smell to washed clothing. I wouldn’t think the washer is dirty already. Any help would be great.

closed as off-topic by Machavity, The Evil Greebo, Tyson, mmathis, Daniel Griscom Jul 18 '18 at 20:59

This question appears to be off-topic. The users who voted to close gave this specific reason:

  • "Not enough information was provided to answer this question accurately. Please include the make and model of all devices and equipment, photos, diagrams, drawings, and any other information that might help people provide an accurate answer." – Machavity, Tyson, mmathis, Daniel Griscom
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    We'll need some more details to help. Please edit in details like the model number, details about the smell and perhaps anything you noticed when it started doing this. – Machavity Jul 16 '18 at 23:35
  • Could also the "smelly towels" effect. You notice it when clothes are warm and damp, but it's not the washer's fault. – Keith McClary Jul 19 '18 at 2:34
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We had the same issue with our new top load Kenmore. There's too much moisture staying inside the machine after a wash cycle.

Our solution was to buy washing machine cleaner and run a clean cycle, then simply leave the lid open unless we were doing a load of laundry.

  • I forgot to add that we always leave the top of the washer open for hours after use. – Jim Stewart Jul 17 '18 at 15:29
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My Samsung top loader manual specifically stated to leave the lid open after use. It also says to use the "clean" cycle once a month.

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Check the instructions. There is a machine clean cycle called Pure Cycle, pg 30 of our instructions.

I think the agitation is very vigorous and Pure Cycle is NOT to be used with clothes, but only to clean the machine. This washer is designed to be water saving and perhaps needs to be cleaned this way periodically. We have had a Samsung top loader for several years and have had no smell. We haven't had to use the machine clean cycle, AFIK, but different needs for different users.

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