I have an outlet with three sets of wires coming into it. One set is carrying the power (from an upstream outlet) and two others are connected to downstream outlets. I first disconnected all of the neutral wires. I then tested the voltage drop between the incoming hot and neutral (wires A and B in the image below) and got 120V. I tested the voltage drop between the incoming hot and the first downstream neutral (A and C in the image below) and got a voltage drop of 0 since there was no completed circuit. But when I tested the voltage drop between the incoming hot and the second outgoing neutral (A and D in the image below) I got a voltage drop of 60V. I tested the downstream outlets at the plug and found the voltage drop between neutral and hot and ground and hot to be 120V but I havent opened up any of the outlets. Any idea what may be going on here?

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  • "...disconnected all of the neutral wires." Did you also disconnect all the hot wires? May 2, 2018 at 14:59
  • No, the hot wires are all still connected. I should have been clear (the diagram shows them disconnected). The grounds are also still connected.
    – Nikhil
    May 2, 2018 at 15:01
  • Check voltage between B and D. May 2, 2018 at 15:09
  • 1
    Well so far it looks impossible: A to B = 120v, B to D = 0v, D to A = 60v. - Either you are measuring a phantom voltage, or Gustav Kirchhoff was wrong and 60v has escaped. May 2, 2018 at 15:22
  • 1
    What I usually do is connect a 25W incandescent bulb parallel to the voltmeter. This tells me the voltage under a nominal load. I suppose alternately you could connect the bulb in series with an ammeter. - either way the goal is to draw some current while taking your measurement. May 2, 2018 at 18:23

2 Answers 2


When you

disconnected all of the neutral wires.

You changed the configuration of the circuit. Basically all circuits in the US are wired in parallel. When you disconnected the neutrals you change that circuit into a series or combination series/parallel circuit. The only thing you are reading by testing the hot circuit against the two disconnected neutrals you show in you drawing, is whether or not it is an open circuit or there is still a connected load on the circuit. So if you are reading 60V it could be a phantom voltage or it could be the the series reading of the drop across you meter. That means if you touch it you will find out why we call it a series neutral since it will shock you.

You question isn't clear about what you were testing the circuit for other than you stated you were testing for voltage drop. If you are trying to test for voltage drop then you are doing it all wrong. Voltage drop is directly proportional to the load of a circuit. That means you have to have a load in the circuit to determine your voltage drop.

Let's say you have a motor at the end of your circuit. In order to find the true voltage drop for the motor, it should be running at full load. Then you would take the measure the voltage at the breaker to the neutral (let's say it's 126V) then take another reading at the motor connection point (say it's at 122V). Then you know you have a drop of 4V between the breaker and the load.

Because you are exposing yourself to live electricity, it is difficult to measure equipment while it is running. In order to determine voltage drop in most cases we perform a voltage drop calculation.

Point being when you disconnect all of the neutrals, you will get all kinds of strange readings that really don't mean anything relevant to the complete, operating electrical circuit.

Hope this helps.

  • Thanks. Your comment "you will get all kinds of strange readings that really dont mean anything relevant" is reassuring. The only reason I tested the voltage drop to begin with was that the outlet was not working. When I tested the voltage drop, it said 60V. So I opened it up and saw a loose connection which immediately fixed the outlet. But that 60V reading confused me. So I did some more readings. The reading for A to B and A to C made perfect sense to me, but the reading for A to D perplexed me. You are the second person to propose that it is a phantom voltage. Hopefully that is all it is.
    – Nikhil
    May 3, 2018 at 2:30

Sounds like you have a neutral - ground-fault somewhere on that branch. It has about the same impedance as your tester.

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