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This is less of a "how do I" question and more of a general knowledge check.

Recently I've been having trouble with an overflowing toilet. Fortunately for me (in this situation), I'm a tenant and not a homeowner so maintenance is provided by the property managers. However, I'm about to be a homeowner in a few months and am simply trying to understand how the fix that was implemented (augering the toilet drain) solved the problem.

First, the problem

Simply put, the toilet overflows. I've not caught it in the act of overflowing, as it doesn't overflow immediately after flushing the toilet. Usually, we find water on the floor and sometimes dripping through the downstairs ceiling (if it's overflowed in the night). Water is found running out of the flush lever hole in a small stream and the water level in the tank is much higher than usual.

The "band-aid" fix

When this happens, my initial reaction is to turn off the water line to the tank and flush the toilet, which (of course) drains the tank and prevents it from refilling. Once the tank is emptied and the water is off, the toilet seems to stop overflowing.

The maintenance fix

After stopping the leak and setting out bowls to collect the ceiling drip, I called maintenance and told them what happened, and that I suspected the float (which is a "floating cup" type, per the internet) may have a leak that slowly allows it to sink and causes the fill valve to reopen. Their SOP is to leave a note whenever they come describing what was done, which in this case indicated that they found no problems with the toilet and that they "unclogged the drain".

The actual question

To my knowledge, the drain wasn't clogged - at least not in the usual way where the water in the bowl can't escape and flushing causes more water to enter the bowl. Can a drain clog cause the toilet tank to overfill? Am I just missing something obvious?

Update

I was able to get some measurements, and it appears that the overflow tube is about 0.5" higher than the hole where the flush lever attaches to the flush arm. This would explain why the overflow tube doesn't work as intended.

My wife also reports that the toilet has not overflowed again since the maintenance person re-opened the shutoff, however she did close the shutoff again as a precaution.

Can that pipe be cut down to allow the overflow tube to work as intended? Then, at least, if maintenance won't believe me that there's a problem with the filler valve I won't have to worry about the toilet overrunning when we're not home.

Picture of tank internals (not sure if it helps)

  • When supply is off the toilet never overflows correct? – Kris May 1 '18 at 12:40
  • @Kris That is correct as far as I can tell. I turned off the supply Sunday morning and left it off. The maintenance person turned it back on when they came Monday, but I had no overflows in between those two events. – Chris M. May 1 '18 at 13:29
  • Your maintenance guy clearly didn't read or understand your note. "unclogged the drain" makes no sense for the symptoms you've described and, and as you already suspect, the problem is most likely with the fill valve. What is strange though is that the tank fills high enough for water to run out of the flush lever hole and not down the overflow in the tank. – brhans May 1 '18 at 13:29
  • Check the height of the top of your fill tube. It should be lower than the hole for flush handle and act as a tank overflow drain if fill valve hangs up. – Kris May 1 '18 at 13:36
  • Yes the tube can be cut but you will need to find a new way to secure the hose to the tube. There are clips that come in toilet repair kits for this purpose. The hose refills the bowl after each flush. – Kris May 2 '18 at 13:09
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Probably the fill valve. Which is most common problem (at least in my line of work) On some types of the older toilets, the fill valve in them have a Phillips head screwdriver or flathead on top of the rod. Sometimes rotating it helps. Not gonna say it’s gonna work. But in some cases or customers I’ve had it has worked.

Update I just relooked at your pic and at the bottom left is a Phillips head. Try rotating that to both left and right does help control the water in the bowl. If that doesn’t do it it might be time to replace the fill valve.

  • The picture might be misleading but I don't think adjusting the float height will help because it's already below the overflow tube. – HazardousGlitch Dec 25 '18 at 2:16
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No, a clogged drain won't cause your toilet tank to overflow. Sometimes dirt can get into the fill valve and cause it not to function properly. You could try turning off the water, removing the top black cover on the fill valve and removing guts and then turning the water back on and flush some water through it ( be sure to put something over the fill valve to prevent water from shooting out the top) but it's normally much easier to just replace the entire valve.

As for the water level, in your case you can remove the cover on the over flow tube and cut it down so that it's lower than the flush handle hole.

Of course all of this shouldn't be done by you since it's a apparrment but that would be the way to resolve the issue.

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Sounds like a combination of fill valve failing to shut off and the overflow tube being too tall. The drain should not have any effect on the amount of water in the tank.

Sometimes the fill valve is a simple fix (adjust a screw or replace a seal), but they only cost around $10 for a basic replacement model, so if you can't figure it out right away it's a cheap thing to replace. You can generally remove the clip that attaches the hose to the top of the overflow tube to cut it down with a hacksaw, and then replace it.

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