I live in a very old house and it was very cold and pipes burst everywhere.
When the plumbers came, I told them that they need to fix the leak from the upstairs bathroom and that we had to shut off the water supply because of burst pipes.

They fixed all the pipes in the basement, 1st and 2nd floor. It was a total of 56 pipes.
They demolished ceiling, broke open the walls, ripped the kitchen cabinets to get to the pipes.

When they finished with all the pipes and left, I started to take a shower in the attic and the water started to flow up in the 2nd floor shower and bathtub drains.
He came back to clean the sewer line with an electric snake.
It did not help so they said that they need to put a triple lever on the tub.

That also did not help - water started to pour from a second floor bathroom into the kitchen.
The plumber sad he would have to take out the second floor stand-up shower, break the floor to find the leak and fix it.
They also sad they would have to break though cement in the kitchen ceiling if they would not be able to find the leak.

I am a poor student and already paid them $2700. That is what they charged me for fixing pipes and sewer cleaning.
They said that it would be at least another $1000 to fix the leak!
They said that they gave me a huge discount because they felt bad for me and that it was and still is a $10000 job. 2 people worked for a total of 30 hours.

I've been up for 5 days, 30 days without hot or cold water and I would appreciate any advice here. Did he do everything right?
Did he gave me a discount?
What else can I do to fix the leak?
Can water that started to flow up in the 2nd floor tub and shower drains be from broken pipes?

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  • 5
    56 broken pipes sounds like they gave you a good deal. It sounds like the trap in the shower drain broke but if not there they would need to keep looking, 1k sounds reasonable to me.
    – Ed Beal
    Jan 26 '18 at 20:03
  • Welcome to DIY.SE! Issues with costs and contractors are off-topic here, but your question may be able to be edited to remain on-topic. Even then, it may still be too broad or unanswerable.
    – mmathis
    Jan 26 '18 at 20:26
  • Thank you Ed Beal for taking time to read and answer my questions. Jan 26 '18 at 20:29
  • 1
    Too bad they didn’t think to test every drain May 16 '18 at 18:57
  • 1
    Did you notify your home insurance company? Let them hire the workers to put everything back.
    – Lee Sam
    Apr 24 '21 at 3:53

Several parts of your question can't be answered here, as they deal with costs with contractors. That said, a broken pipe would usually have water flow down, after all, water seeks its own level. If a drain pipe is broken in some way that clogs it, the water might come back up the drains.

As to what you can do, that depends on how big of a bite you're willing to take on. If you want to remove a shower, it can be done. Tearing up a floor isn't complicated, either. Putting replacements in is a little more difficult, but there are books and websites and youtube videos for any issue you face. The local hardware shop should be able to give you an idea of what you need and how it goes together when you get to that point. Your local code office can also tell you what they want to see as far as doing the job properly to code.

Goes without saying, but this is work that generally will require a building permit and probably an inspection.

  • Thank you so much . We will see . I am sorry about asking about prices . I had 3 plumbers come and they scamed me . I found this web site and I am thankful to men like you who take there time to give a FREE ADVICE. Thank you again to all . Jan 27 '18 at 14:31

Everything is done in the wrong order! (But not the DIY part)

Normal home ownership involves insurance, and your pipes leaking would normally be covered. HOWEVER, you can't randomly hire a bunch of plumbers and rip apart the building. You're suppose to call the insurance.

It's also weird that a "poor student" is living in a home that they own instead of renting... so that's another red flag... Are you renting? If you are, YOU'RE NOT RESPONSIBLE FOR REPAIRS!

In extremely few situations would you respond to a major water leak by calling a bunch of plumbers and ripping out walls. You either call insurance or you call the landlord.

What exactly is your living situation here?

  • 1
    I thought of that "poor student" part too. Guess the property could be a gift from his parents. But good questions and advice.
    – r13
    Dec 20 '21 at 2:16
  • A 3 year old question, strange circumstances, this question should have died in the archive.
    – AndyZ
    Dec 20 '21 at 10:14

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