enter image description here

Post title says it all. I am stumped. It's the knobs on the left and the right side in the photo. However, I am unable to turn them. I have tried to pry the red clips up and then turn, but that doesn't work. I haven't been able to remove the red clips, either.

Does anyone here know how to operate one of these valves? They are unlike any I have seen online.

  • 1
    Pulling out on the knobs might free them to turn, but looking at it I would just assume they should turn as it. I would advise you to not try to remove the orange clips. Since they are on the connections as well as on the valves I would suspect that they are holding the parts of the valves in place against water pressure. Call the water softener service. – Jim Stewart Sep 15 '17 at 17:11
  • 1
    Generally these knobs pull out - hold them above the red clip and pull out and then turn while pulling out. The other option is to push in and turn - but unlikely .. – Ken Sep 15 '17 at 19:08

I don't know if you found an answer elsewhere, but I found a Youtube video addressing this issue. The trick is that there are holes in the knobs where you can insert a screwdriver to give you more torque. No need to pull out the knob or remove the clips.


  • 1
    Can you describe the video to us, in case the link breaks or the likes? – ThreePhaseEel Mar 28 '18 at 22:51
  • from the look of the video you probably could have just turned them by hand..sticking something in the hole just gives leverage. – agentp Mar 29 '18 at 0:42

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.