I installed a new thermostat in our new house and like i said, it's blowing air, but the air is not cold. Here's how it was set up when it was working:

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Here's what Sensi said to do on the app as I installed it:

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It's installed exactly like the image. When I get home I can post a picture of it. Here it is:

The new one installed

How should I begin troubleshooting this? What other information can I provide you all?

Thanks a bunch!!!

  • Do you have 24VAC between the red and brown wires in your thermostat cable? – ThreePhaseEel Apr 26 '17 at 0:25
  • The thermostat works? Does the system work in heating mode? What's the make and model of the heat pump? Can you show the wiring at the air handler? – Tester101 Apr 26 '17 at 11:27

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