I live in a two story split entry home. It has an upstairs and a basement. My restroom upstairs is right above the basement restroom. There is water leaking from the upstairs restroom down to the basement restroom. When we took a bath upstairs the water did not leak down to the basement restroom. It leaked through downstairs to the basement restroom when we took a shower. We are confused about what the issue could be. When we turned the shower on the water was dripping a lot onto the sink which cause the crack of the wall, above the light fixture and the ceiling to get wet. Any ideas on what could be causing this? I want to get it fixed as soon as possible before more damage can happen. Any ideas on the cost as well? In the picture you can kind of see where water damage happened. The wall became so sensitive we poked a hole through but just stuck a paper towel in to close it off for now. All answers are appreciated. Thank you!! enter image description here

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    We need a pictures of the tub/shower upstairs. Especially of the area where tile meets tub. I suspect the joint where the tile meets the tub needs to be re-cauked. Try running the shower with no one in it and the water aimed so it doesn't hit the walls, does it leak then? Since you have low rep simply upload those to imgur.com and post links here. (Picture posting is limited when you are new.) – Tyson Jan 11 '17 at 12:42
  • @Tyson wants you to determine if it's a failure in the shower body (piping that rises from the tub faucet to shower head) or a failure of caulking (from when water from the shower head hits some point that doesn't get wet while taking a bath). – James Olson Jan 11 '17 at 13:33
  • Cost will depend greatly on whether it's just a failure in the shower surround/tile that can likely be easily fixed or a leak in the shower piping, which would require access to it. My guess is on the latter based on how you worded your question - "When we turned the shower on the water was dripping a lot onto the [downstairs] sink" – topshot Jan 11 '17 at 17:26
  • Thank you all so much for your responses. So we ran the water without it hitting the walls of the tub and it still leaks. Everything in the restroom is brand new as we just purchased our home less than a week ago. When I say brand new it is just the tile, flooring tile, sink, toilet. The house itself was built in 1978. Here are the pictures. – VSamuel Jan 11 '17 at 20:15
  • imgur.com/Wdcwuy0 imgur.com/ZEpuVsv – VSamuel Jan 11 '17 at 20:15

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