My home is 15 years old and has a gas fireplace (Martin Industries DV5500 RVN). When I press the plunger for the igniter, no spark is produced. I do not see any tears or cuts in the wire from the igniter to the pilot light. Also, when I hold the igniter in my hand I can feel a shock.
I cannot seem to find a way to remove the glass. I think mine is sealed. If that's the case, how would I clean the assembly inside the fireplace or diagnose issues if I cannot get inside? What other steps can I take to try to get this to work?