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I recently replaced an arc-fault breaker in our subpanel that I thought to be faulty (it kept tripping at strange intervals around when I added a new dimmer, but I found no issues with my dimmer install, karmatic misdirection at work).

However, when I opened the sub-panel I found that the old arc-fault breaker had its pigtail tied to the ground bus bar rather than the neutral bus bar on the other side of the subpanel (which I took to be wrong, as described in this other question). The pigtail was long enough to reach either side, so before swapping it, I moved the pigtail to the neutral bus bar. Powered back up, but no good, it was still immediately tripping. Apparently confirming my hypothesis of a faulty breaker. I installed the replacement breaker (actually a combo GFCI/AF) with the pigtail tied to the neutral bus per instructions and it was immediately working without issue (or at least, without taking issue).

Shortly after midnight the same night, my wife and I woke to the outlet behind the (fabric) head of our bed popping and arcing. I immediately went and shut off the new breaker and pulled the outlet out to ensure nothing was on fire.

The house isn't burned down but I'm rather confused on why the arc-fault didn't trip. I feel badly for usurping an apparently incorrectly wired breaker which was trying to save my life and putting in its place an evil and expensive replacement bent on my destruction.

So, is the pigtail supposed to be connected to the ground bus or the neutral bus in the subpanel? Is it possible there is just something else wrong in this subpanel or with the new breaker? What went wrong here?


Unrelated to my question, but for the curious, the cable coming into the bottom of the outlet box is somehow full of water. Yes, the water is welling up from inside the cable. Not enough to dribble into the box, but all the paper inside is soaked and there is a little pool between the wires. I suspect it's related to the recent remodel of the adjacent master bathroom (there was a roof leak created during work that was allegedly fixed). The intermittent tripping of the old breaker, in retrospect, correlated with heavy rain (not uncommon in Oregon).


Update:

I found the water entry point. There is an outdoor outlet on the same side of the house as the one that failed inside. Apparently this indoor box was feeding the outside one. I had looked at the outdoor box already, but it seemed dry. However, as soon as I loosened the bottom screw holding the receptacle in, water came pouring out. The end of the cable inside had been immersed in water, but apparently had no nicks in the wire sheath. Once this water wicked to the inside it cleverly located a nick in the hot wire from eleven years ago when the house was built. In celebration of locating the long lost nick in the wire, the water and cable set off a late night fireworks display.

I've resealed the outdoor receptacle box and left it disconnected from power since they're not getting along. I'll try pulling a new cable through when it stops raining sometime in August next year.

I'll be exchanging the evil breaker, but as its own test button was working fine, I have no way to confidently test the new one in a real situation.

I'm happy about all of this because it allowed me to justify to my wife the purchase of a Fluke tone generator and probe. Because, you know, our lives were at stake.

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  • Mind posting your update as a self-answer? I'll upvote you for it Commented Nov 28, 2016 at 23:46
  • @ThreePhaseEel Well, the update is referencing the unrelated portion of my question. If I saw it as an answer, I'd mark it as not answering the question. I don't have anything additional to offer that wasn't covered in the accepted answer.
    – Samuel
    Commented Nov 29, 2016 at 0:04

1 Answer 1

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The white pigtail wire coming off of the AFCI is supposed to connect to the neutral bar. It should technically work either way, as the neutral and ground are bonded together at the service entrance and at the utility transformer, but using the ground as it was is introducing currents into the ground conductor that should not be there.

I'm not sure why the new breaker did not work as intended, but it seems like the old one was working properly. It seems like the cable feeding that plug has had its insulation damaged. It also seems like it is coming in contact with a substantial amount of water, and that water is wicking up the dry paper into the outlet box. If the insulation on the conductors is damaged, that moisture could be creating a high resistance short between two or more of the conductors.

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  • Thanks for confirming this. I was hoping to get a citation or a rationale on why the old breaker worked and this one didn't, but you seem you know what you're talking about (and it agrees with my own research).
    – Samuel
    Commented Nov 28, 2016 at 17:48
  • It's possible that the design of the circuit breaker had changed, and the old one was sensitive enough to trip under those specific circumstances while the new one isn't. This is just speculation though. Commented Nov 28, 2016 at 23:17
  • Well, the new one is a GF/AF combo. Since it was arcing from hot to ground, perhaps the two wrongs make a right in this case ;)
    – Samuel
    Commented Nov 29, 2016 at 0:02
  • It must be emphasized that putting the pigtails on the neutral bar in a sub-panel is very important. All of the load current (on a 120V breaker anyway) flows on the neutral pigtail. Ground wires are permitted to be smaller than current-carrying conductors, so it's possible that a sub-panel full of GFCI/AFCI breakers (easy to have happen under NEC 2020) mis-wired to ground could overload the sub-panel feed ground wire and set it on fire.
    – nobody
    Commented Sep 9, 2022 at 2:12

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