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My water heater stopped working in the past few days. All water comes out cold. The water heater makes no noise and is also cold to the touch.

I have tried cutting power to the water heater (see switch on outside of fusebox pic #6). I have tried hitting the reset button on the water heater (see pic #3). Neither of these actions resulted in any discernible effect (no noise, no hot water, etc...).

I suspect the issue may be w/ the fusebox which sends power to the water heater.

Under the assumption that the heater itself is not to blame, how do I troubleshoot this? Can I do it w/ parts I pick up at home depot?

Water Heater, sticker #1

Water Heater, sticker #2

Water Heater, front panel

Inside of Door, Fusebox to which heater is connected?

Interior, Fusebox to which heater is connected?

Front + Switch, Fusebox to which heater is connected?

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  • 1
    Do you have a voltmeter? Oct 8 '16 at 13:49
  • 1
    Is there 240V at the water heater? Be safe while making this measurement Oct 8 '16 at 14:18
  • 1
    Trace the circuit upstream from the fuses then Oct 8 '16 at 15:24
  • 2
    It looks like the two terminals at the bottom of the box with the black wires going into them are where you'd test the line voltage going in. Oct 8 '16 at 15:35
  • 1
    Weird. Perhaps the line from the outside is broken? Also, do you have a breaker box on the outside of your house? Oct 8 '16 at 17:07
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It turns out the problem was the meter. The water heater's breaker box wasn't getting any power from the meter, and so the water heater had no power. This explains why I never read any real amount of voltage anywhere. Electric company sent someone over to resolve it.

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