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ThreePhaseEel
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updated title and description based on trying a new wiring configuration
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Chad C.
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Ceiling fan & light installation - turns on but can't turn offget wiring right

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Chad C.
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The ceiling box has five wires coming out of it, two white, twoone gray, one black and one green/bare (ground). The two black and gray were connected to the black & blue leads from the old pull-chain fan & light I removed. The two white I am not sure, at least one was connected to the old fan white lead, but I'm not sure about the second, it may have come loose when I moved the fan, but it was not capped off. The black and one of the whites appear to be a slightly smaller gauge wire. The gray may just be a really old black.

Attached is a picture of the old mount before I installed the new, but you can see all of the aforementioned wires. enter image description hereceiling junction

For the left switch, there is a bare wire (ground) a white and a blackgray. Unfortunately the new fan control unit has a green (ground) and two blacks, one says TO FAN and the other says TO POWER.

I can't recall how I wired the switch as it was late and I'm now at work. When I get home I'll verify for you. Obviously I did hook up the green to the bare copper in the switch box. I probably put the white "TO FAN" and the black "TO POWER." Here is the way I have wired the switch: wall switch remote

Attached is a picture of the electrical connection guideI have tried two wiring setups in the manufacturer's instructionsceiling junction:

Method 1: Ceiling gray and black connected to fan black. The receiver unit in theBoth whites to fan canopy came pre-connected and mountedwhite. enter image description hereThis worked at first to turn on the light and fan at a single speed, but became unresponsive to further commands.

When I flipped the breaker back on and turned the switch on, it worked.Method 2: I turned on Capped off separately the lightsmaller gauge black and white in the ceiling, and then turnedput the ceiling gray to fan on low. I waited a bitblack, then triedand white to turn the fan to a higher speed or turn on/off the lightwhite. Unfortunately, this resulted in but the fan & light would no longer respond to any commands.no activity I immediately went and turnedat the breaker off againfan after restoring power and have left it this waytrying the switch.

I'm not above hiring an electrician, although I made itam out of ideas at this far and would prefer to trypoint.

Attached is a couplepicture of simple steps before incurring that costthe electrical connection guide in the manufacturer's instructions. I would be happy to go back and take more pictures later today if that will help.The receiver unit in the fan canopy came pre-connected and mounted. manufacturer's wiring guide

The ceiling box has five wires coming out of it, two white, two black and one green/bare (ground). The two black were connected to the black & blue leads from the old pull-chain fan & light I removed. The two white I am not sure, at least one was connected to the old fan white lead, but I'm not sure about the second, it may have come loose when I moved the fan, but it was not capped off.

Attached is a picture of the old mount before I installed the new, but you can see all of the aforementioned wires. enter image description here

For the left switch, there is a bare wire (ground) a white and a black. Unfortunately the new fan control unit has a green (ground) and two blacks, one says TO FAN and the other says TO POWER.

I can't recall how I wired the switch as it was late and I'm now at work. When I get home I'll verify for you. Obviously I did hook up the green to the bare copper in the switch box. I probably put the white "TO FAN" and the black "TO POWER."

Attached is a picture of the electrical connection guide in the manufacturer's instructions. The receiver unit in the fan canopy came pre-connected and mounted. enter image description here

When I flipped the breaker back on and turned the switch on, it worked. I turned on the light, and then turned the fan on low. I waited a bit, then tried to turn the fan to a higher speed or turn on/off the light, but the fan & light would no longer respond to any commands. I immediately went and turned the breaker off again and have left it this way.

I'm not above hiring an electrician, although I made it this far and would prefer to try a couple of simple steps before incurring that cost. I would be happy to go back and take more pictures later today if that will help.

The ceiling box has five wires coming out of it, two white, one gray, one black and one green/bare (ground). The black and gray were connected to the black & blue leads from the old pull-chain fan & light I removed. The two white I am not sure, at least one was connected to the old fan white lead, but I'm not sure about the second, it may have come loose when I moved the fan, but it was not capped off. The black and one of the whites appear to be a slightly smaller gauge wire. The gray may just be a really old black.

Attached is a picture of the old mount before I installed the new, but you can see all of the aforementioned wires. ceiling junction

For the left switch, there is a bare wire (ground) a white and a gray. Unfortunately the new fan control unit has a green (ground) and two blacks, one says TO FAN and the other says TO POWER.

Here is the way I have wired the switch: wall switch remote

I have tried two wiring setups in the ceiling junction:

Method 1: Ceiling gray and black connected to fan black. Both whites to fan white. This worked at first to turn on the light and fan at a single speed, but became unresponsive to further commands.

Method 2: Capped off separately the smaller gauge black and white in the ceiling, and put the ceiling gray to fan black, and white to fan white. Unfortunately, this resulted in no activity at the fan after restoring power and trying the switch.

I am out of ideas at this point.

Attached is a picture of the electrical connection guide in the manufacturer's instructions. The receiver unit in the fan canopy came pre-connected and mounted. manufacturer's wiring guide

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Chad C.
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