The inverter was left on default setting. Get the installer to change it up to 253 volts.
i have seen this once.
The manual available that i saw on the intenet didn't have details about changing settingsIf you want to look for,the setting yourself, The button press styles and description are below.
Single touch - Switch display or Number +1
Double touch - Enter or confirmation
Three touch - Previous menu
Hold 5s - Confirm country or recover default value