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Sep 17, 2020 at 19:17 comment added Ben Franske For those reading this...if you do this be sure that it's really a main panel and not a sub-panel after a disconnect or another panel where the ground and neutral bars are supposed to be isolated.
Sep 17, 2020 at 3:36 comment added Joe Mac I did some troubleshooting and the problem seems to be solved. It has been working for almost a month now. I used a simple outlet tester and it indicated that everything was good, including the ground connection. However, I discovered in the main breaker panel, where neutral and ground are supposed to be shorted together, that the connection was barely connected. So ground wasn’t completely floating, but wasn’t shorted either. I repaired that connection and it has worked perfectly since then.
Sep 17, 2020 at 3:31 vote accept Joe Mac
Aug 18, 2020 at 23:58 comment added JRaef Yes. Neutral, although usually connected to ground at the service, is NOT a "ground" connection, it is a "groundED current carrying conductor". So when you want a small signal circuit that needs to be reference to ground, you don't want to make that to the neutral connection, because you don't want the possibility of it having to carry current. So it is referenced to the chassis ground plane.
Aug 17, 2020 at 23:43 comment added Joe Mac I thought something like this might be a possibility. I will look into this. Just so I understand, are you saying that in the circuitry, power uses the NEUTRAL line for reference but the capacitive switches use EARTH GROUND for the reference?
Aug 17, 2020 at 20:46 history answered JRaef CC BY-SA 4.0