Timeline for How to connect router to patch panel in new home
Current License: CC BY-SA 4.0
23 events
| when toggle format | what | by | license | comment | |
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| Dec 7, 2018 at 1:14 | comment | added | noybman | Well, let us know what you learn. They may have done 568A one end, B the other, or used a crossover on the wall end... who knows. Given all the troubleshooting steps you did, the 2 last things I would suspect is they didnt use the right punchdown tool and the wires arent electrically connected, OR the wall jack is wired wrong (or wrong tool). Thats the ONLY thing left since you've ruled out your equipment. Let us know! | |
| Dec 6, 2018 at 23:45 | comment | added | tydowns | I am going to have the electricians that wired it come out. From what everyone is saying, it doesn't appear to be anything besides their wiring. Anything I should ask them or watch for when they come out? | |
| Dec 6, 2018 at 19:51 | comment | added | noybman | did you get the cover off the wall plate? That is next, still need that photo. We need to know both ends are punched down fully and right wiring. Basically, you can call the contractor back now if you'd like. (since you already tested your equipment and cables) | |
| Dec 6, 2018 at 19:47 | comment | added | noybman | No, we are looking at electrical connectivity. If you use the SAME wire to connect a laptop to port one lan router, that you use at the wall jack, and you know the other wire is good too, the ONLY thing left is wall wiring, punchdown wiring, and wall plate wiring. All part of the new build. Electrical. | |
| Dec 6, 2018 at 19:14 | comment | added | tydowns | I meant something with the mac addresses or dhcp or bridge mode. You can tell I don't know what I'm talking about. :) | |
| Dec 6, 2018 at 19:10 | comment | added | noybman | nope. You've already ruled it out by testing the cable in the same slot. | |
| Dec 6, 2018 at 19:08 | comment | added | tydowns | It wouldn't be a setting on my router would it? | |
| Dec 6, 2018 at 18:59 | comment | added | noybman | See this PDF... datacommelectronics.com/wp-content/uploads/2018/02/… it shows the inside, I believe that top cover will lift or snap off. We need to see its wired right internally | |
| Dec 6, 2018 at 18:56 | history | edited | noybman | CC BY-SA 4.0 |
added 127 characters in body
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| Dec 6, 2018 at 18:45 | comment | added | noybman | The wall jack has a cover plate on the back where you insert the wires, this should open up so you could remove the wire. Im actually looking for it online to ensure HOW so you dont break it. Trying to locat it | |
| Dec 6, 2018 at 18:45 | comment | added | tydowns | two pictures added | |
| Dec 6, 2018 at 18:40 | comment | added | tydowns | Noybman, you said: Thank you. Can we get a better view of the wall jack end with the cover off the back so we can see if it is a wired right there------Can you clarify what you need? | |
| Dec 6, 2018 at 18:38 | comment | added | noybman | PS... I updated my post to show the PDF for the panel side, whcih looks good. Just need you to ensure it looks fully punched down | |
| Dec 6, 2018 at 18:37 | comment | added | noybman | Thank you. Can we get a better view of the wall jack end with the cover off the back so we can see if it is a wired right there | |
| Dec 6, 2018 at 18:36 | comment | added | tydowns | blue wire is plugged into a port on the router (not the WAN), and then into the patch panel. Pictures added showing the connection. | |
| Dec 6, 2018 at 18:33 | history | edited | noybman | CC BY-SA 4.0 |
added pdf for install
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| Dec 6, 2018 at 18:27 | comment | added | noybman | Just for clarity,since you removed the white flat wire, what is the blue wire plugged into it now? The first RJ45 shown in picture 3 (new #1). Please for now, only work with one port just to avoid complicating troubleshooting | |
| Dec 6, 2018 at 18:16 | comment | added | tydowns | tested the cable, it works properly. The cables going into the patch panel are indeed cat5e. Removed the white flat cable. Adding the pics to the original message now. | |
| Dec 6, 2018 at 18:06 | comment | added | noybman | Here's a nice writeup on CAT# cables.... digitaltrends.com/computing/differences-between-ethernet-cables | |
| Dec 6, 2018 at 18:00 | comment | added | noybman | Basically it seems 99.9999999999999999999999999% certain your contractor err'd. If it's warrantied I presume it is, get them to fix it. BTW... It looks like it says CAT-5.... not CAT5E... eitherway, I might pitch a fit since theres no real reason to NOT use CAT-6 for permanent wall installation in 2018.... Except cheap contractor getting rid of old CAT-5 CAT-5E | |
| Dec 6, 2018 at 17:56 | comment | added | noybman | Understood, the R7000 is ONE of my (older) Routers I know it well. You have it connected correctly then. Please, for sanity sake, test the Yellow wire directly to a laptop from the Netgear port, make sure it works. Rules out the cable. What is the white flat RJ45 for? Get it out of there for now as until issue is resolved. As I noted, I think the pairs may be wrong. Please take a closer picture of one punchdown, give us the punchdown block part number, and take a picture of a wall jack in any room, with the cover off and wires shown, | |
| Dec 6, 2018 at 17:50 | comment | added | tydowns | Here's what I have: ehternet cable connected to from the modem to the WAN port on my Netgear Nighthawk R7000 modem. Switch ports on router then plugged into the patch panel. I've tried every port on the panel, and I've tried different cables, none of them light up the status lights on the modem that they are plugged in, and in the rooms I've tested the ethernet connection, I dont get a connection. | |
| Dec 6, 2018 at 17:43 | history | answered | noybman | CC BY-SA 4.0 |