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Like @Petey said you need a different kind of tester, and one of those plug-in testers with the 3 lights is great for receptacles. Assuming all is properly grounded the tester is capable of indicating an open neutral. I would first confirm that an open neutral condition exist before you go any farther, and then understand that the problem (the bad ...


You are not using a "tester". You are using a voltage sensor. Big difference. You are getting a voltage reading but it's not working? This is almost certainly an open neutral on this circuit. A circuit needs both hot and neutral to work. Get yourself a real tester and test from hot to neutral and hot to ground anywhere possible. Find the open neutral and ...

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