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Why do I get a loud buzz in my telephone when the overhead fluorescent lights are on in my kitchen and can it be fixed?

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1 Answer

For a wired phone (or the base of a cordless), it is most likely caused by having the phone wiring running directly next to electrical wiring. Since it only happens when this light is on, most likely it's the wire going from the switch to the light fixture - though it could also be caused by a run somewhere else. In general you don't want any communication (telephone, network, audio, speakers) running in parallel near by to any AC wiring, as you'll get induced hum. Always keep them at least 6" apart, or when they do have to cross, make them cross perpendicular (90 degree angle) to each other.

For an older cordless phone, it could be that your phone is operating on a frequency harmonic of 60 Hz (which is what the AC line and ballast are working on -- 50 Hz in europe). Try changing channels, and see if that makes the problem go away. Note that even with cordless phones, where the base station is connected can be subject to the same problems as any wired phone.

If it's a wiring problem, then it's best to disconnect and re-run that wire from somewhere else that isn't right next to AC wiring.

If it's not wiring, or you can't re-do wiring, one of the easiest fixes may just be to get a new cordless phone. Make sure it's a DECT phone (most are, these days) as those are frequency hopping, use digital communications, and are compatible with other wireless devices like WiFi (802.11a/b/g). You can get multi-handset cordless phones for <$100, and the nice thing is you can locate the base station anywhere near a phone line, and have a couple remote handsets with just a charger base that plugs into the wall, no phone wiring necessary.

Note that even if you go the cordless route, you may still get hum induced on the line by this particular wire, so you may need to disconnect the phone line that runs into the kitchen from the rest of your phone wiring.

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Cheap phone! LOL. sorry couldn't resist. If it is a 60HZ humm, I agree. Often the AC transformer is the culprit. –  shirlock homes Feb 8 '11 at 0:23
    
They also make shielded twisted pair, for those times when you really have to run a data/phone line parallel to AC ... but you probably don't want to open up the wall if you don't have to. –  Joe Feb 8 '11 at 0:58
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