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Background: I just purchased a new air compressor. I was surprised to see that the collar on the quick connect coupling is retracted (I'm used to pulling the collar back to insert the male fitting), but figured that it would latch when the male fitting was placed inside.

Quick connect coupling pre-installed on compressor.

Question: When placing the appropriate-size male fitting into the quick connect, I cannot get the collar to move. The air compressor came with two of the quick connect couplings, and both have the same behavior. What am I doing wrong? Cheers.

Collar will not latch when male fitting is placed

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Some female quick disconnects latch the ring back as you describe. I don't expect you have an issue with the female quick disconnect on the compressor.

I suspect that while your male fitting appears to be the right "size", it is of an incompatible type. There are many different types that appear the same when held at arms length. See this answer for a primer on the various types of quick-connects.

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up vote 0 down vote accepted

I was sent replacement parts. These fit and worked great. Not sure what was wrong with the other pieces...

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Bad Quality Control. I've had cheap Female connectors fail like this. They use 3-5 lock balls under the latch collar that engage the male connector in the groove. If there's a machining bur in the hole the latch ball travels in, it won't let the collar seat or for the ball to engage the groove on the male connector. Also have had such poor machining tolerances that the lock balls fall out underneath the collar. Quality doesn't cost much more so I often throw away the stock junk and convert. – Fiasco Labs Apr 5 '14 at 19:53

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