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I have a NEFF oven, and here are the instructions for removing the glass from the over door (so that I can clean it). I have detached the door from the oven, and laid it front side face down. The instructions then say

Grip the door panel next to the hinges and pull it out of the plug-in holders (not visible).

I have been struggling with this step for 15 minutes. The glass simply doesn't "pull out" (at least not easily). I do not understand how the non-visible plug-in holders work. There are screws next to the hinges, but I doubt those should be unscrewed.

What could I be doing wrong? How can I remove the glass panel from my oven door?

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