Take the 2-minute tour ×
Home Improvement Stack Exchange is a question and answer site for contractors and serious DIYers. It's 100% free, no registration required.

I am installing a GFCI outlet and I am having some issues. I have identified the hot and neutral wires. They test positive with the voltmeter when I turn on the switch. I connect the receptacle to the wires, turn on the switch and power is not getting to the outlets. I test the screws which hold the wires in place on the receptacle and it gets power, but the outlets aren't getting any juice. I tried pressing the reset button and test button a bunch, nothing. The LED on the receptacle doesn't light up either.

share|improve this question
A GFCI has both a Load and Line side -can you verify that you connected to the LINE side? –  Steven Jun 21 '13 at 14:51
Newer GFCI's require you to hold the button down for a second and to push firmly. Have you tried that? If you can't get it to activate without anything connected to the load, and nothing plugged in, then the receptacle may be defective. –  BMitch Jun 21 '13 at 14:54
What does "They test positive with the voltmeter when I turn on the switch." mean? The ungrounded (hot) conductor should measure ~120V to ground, while the grounded (neutral) conductor should measure ~0V to ground. Is this what you're seeing? Are you connecting the wires to the proper terminals? The ungrounded (hot) conductor should attach to the brass colored terminal, while the grounded (neutral) conductor should attach to the silver colored terminal. Are you connecting the wires to the Line terminals? Did you press the reset button in far enough? –  Tester101 Jun 21 '13 at 15:01
The wires are connected to the LINE terminals, the LOAD terminals are still taped up. Testing positive means that my voltmeter's 110v LED lights up. There is no ground wire that is why I got the CFGI. The green screw for the ground wire is just tightened. I am confident that I am plugging the right wires into the right sides. Even if I wasn't, I already tried reversing. –  user13588 Jun 21 '13 at 15:05
Oh, this is the second receptacle I have purchased :\ –  user13588 Jun 21 '13 at 15:09
show 3 more comments

1 Answer

If I read your original question correct you said that "the outlets are not getting any juice" but you confuse me with your later statement about the LOAD side still having the tape on, this would suggest that there is no connection to other receptacles on the load side. Can you clarify that please?

If I may suggest that you make sure your wires are stripped the proper length and fixed to the line side of the GFCI receptacle using the side screws and not the push-in holes, I have experienced poor results with the latter method making a good contact just plugging them in. also it is a good idea to make sure the breaker for the circuit is off when making the connections.

If the problem persists you may want to get an professional on the scene, at $25 a pop for the outlets you could save yourself a head ache and get it done in one go.

share|improve this answer
add comment

Your Answer


By posting your answer, you agree to the privacy policy and terms of service.

Not the answer you're looking for? Browse other questions tagged or ask your own question.