Yesterday I paid $250 to have my TV mounted by professionals contracted by the big name electronics store where I bought the TV. I was at home while they did the work, gave them the thumbs up when I saw the TV was level and the bracket firmly in place. Satisfied, I showed them the door.
Then my mother saw the job. She immediately noticed the exposed cords, as mothers are prone to do. And she said, "It's OK Sam, you just didn't know what you were doing."
While it's true, I don't know anything at all about TV mounting standards, I'm not sure that it was the professionals' job to hide the cords behind my wall.
Were they supposed to ask, or was I? Is it within my rights to call them up and demand they complete the job?