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I have a Price-Pfister 533 Genesis single handled kitchen faucet that turns itself off. It is impossible to run water at a low volume because the moment your hand is off the handle it shuts off.

How can I fix this?

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up vote 8 down vote accepted

Pfister is so aware of this problem they have a video on the problem http://www.pfisterfaucets.com/about/falling_handle.aspx

Turns out they made a faucets with heavy metal handles but cheap plastic internal parts... after a few years they fail. I called up customer service, identified myself as an original owner, gave an approximate date of purchase, and was sent new parts.

They sent me a new metal nut, Pfister part 941-7110 . Then, they sent a new chromed plastic handle that has less mass.

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+1, perfect fix, I actually have the same problem with one, so I'm gonna take your advise. thanks. – shirlock homes Jul 27 '12 at 11:22
you must state that you are the original buyer of the part. They said they are sending a new cartridge that holds the handle. – user12492 Apr 11 '13 at 15:15
I have had to replace the cartridge twice since 2008. Each time PP has sent a replacement cartridge and brass nut. – user20079 Feb 23 '14 at 14:44
After the third round, PP sent me an entirely new faucet. Sadly, a cheap Phirst model, that quite frankly is not built to the standard of the original. – Bryce Feb 25 '14 at 0:02

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